Cause: Corrupted data files.
Solution: Just download the game again and try other download links.
Problem: Disconnected From the Server
Cause: Server problem or you lost your connection to the game
Solution: Try checking if you have still connected to the internet or maybe you forgot that, that day maintenance time. Also it could be the server goes emergency maintenance.
Problem: Disconnected after entering the game.
Cause: Error in your connection or you lost your connection while entering the game. Happens most likely to other players. Also check your internet connection if it is still connected.
Solution: Reconnecting to the game will fix this.
Problem: Launcher is too slow to load.
Cause: Slow internet connection or low ram memory maybe there are too many applications running in your system and it can't load quickly because of low memory.
Solution: Just wait and relax, it will load successfully. Try to remove or close other applications that are open or upgrade your internet connection you can also use third-party apps that could lower your ping to the server.
Cause: Server under Maintenance
Solution: Wait until the Server goes up, wait for announcement in other English forum sites that updates the server status
Problem: Blade and Soul Client Crash
Cause: Your computer doesn't have enough RAM to run the client.
Solution: Upgrade your computer RAM, it will do the fix.
Problem: Launcher Text errors
Cause: Client doesn't recognized the language currently running in the system because the client is in Chinese.
Solution: Change your system locale to Chinese (Simplified PRC). Here's the how to change your System locale to Chinese Simplified PRC for Windows 7/Vista. Click HERE
Problem: Launcher doesn't recognized the directory game files installed
Cause: You install the client without changing your system locale to Chinese Simplified PRC.
Solution: Try Re-installing the client again but make sure your system locale is in Chinese simplified when launching the game.
Problem: Dialog box appear when the character is selected and trying to enter the game
Cause: Too many players in-game, you are on queue or waiting list. The number in the upper part is your number you are in the waiting list.
Solution: Just wait it to count down and it will automatically log you in-game.
If you didn't see your error or your problems on those images, just comment your problems below. Thanks.